Terms & Conditions

Emerge Football Club - Terms and Conditions

Welcome to Emerge FC!

By enrolling your child/ren onto our classes, matches, programs and opportunities, you agree to abide by, uphold and maintain the following terms and conditions

Schedule, Fees, Credits and Refunds

  • All fees for classes are due in advance of taking part in trials and/or block bookings
  • Emerge FC operates a no refund policy.
  • Credits and Refunds will only be issued if Emerge is unable to deliver a class due to unforeseen circumstances, for example coach/staff illness or unavailability and venue closure. Emerge will endeavour to organise and schedule a Make Up Session for any class not delivered as detailed above. Where this is the case, a Make Up Session will be the first option offered as an alternative. If for any reason parents, children or young people are unable to make the revised class then a credit or refund will be issued.
  • All due refunds are processed on the 30th of every month - once per month and a minimum of 14 working days (Monday - Friday) is needed to set this up, per refund request.

Club Kit and Attire

  • All children and young people are required to wear the official Emerge Club Kit (or other designated uniform for special occasions) to every football session or match and the details of how and where to purchase this attire will be provided by Emerge.
  • For health and safety reasons, jewellery, including watches are not permitted during training or matches and bringing water to each session is a requirement.

Code of Conduct

  • All members* must follow Emerge FC's Code of Conduct, which reflects our club values:
  • Discipline – stay focused, punctual, and committed
  • Respect – treat coaches, peers, and facilities with care
  • Excellence – always aim to improve and give your best effort
  • Kindness – healthy sportsmanship towards oneself and fellow teammates
  • Integrity – act honestly and responsibly, both in and out of sessions
  • Teamwork – work together and celebrate shared successes
  • Personal Responsibility – taking ownership of behaviour, effort, and safety in every session and whilst on the premises

*Members include, Parents/Carers/Guardians, Assigned Family Members, Children and Young People of Emerge FC's sessions, matches, programs and opportunities

Health and Safety

  • Parents/Carers, Guardians, children and young people where applicable and appropriate, are responsible for ensuring Emerge FC and designated coaches are informed and updated of any medical conditions, allergies, neurodiversity, and/or injuries in relation to their child/ren or themselves prior to participation, during class and on an ongoing basis whilst actively enrolled with the club.
  • Emerge will take all reasonable steps to ensure a safe training environment and also reserves the right to prohibit participants from taking part in sessions at its discretion.

Communication

  • Emerge FC is committed to fostering proactive, positive and consistent communication as appropriate. This includes, information in relation to a child, parents/carers, unforeseen events, schedule changes or cancellations via email, phone, and/or club communication channels in advance and/or as soon as possible.
  • Parent/Carers and participants are also required to maintain healthy communication with Emerge and its team when needed. Inconsistent, very poor or no communication, engagement or responses received in return and in relation to the communications sent by Emerge where a timely reply is required and without a legitimate reason, may result in membership and participation in Emerge's classes, matches, programs and opportunities being paused and ended if deemed appropriate or necessary by Emerge. This includes instances where abusive behaviour, attitudes, slander or malicious intent, verbal, written, online or in person is received towards Emerge and its team and where this is the case, Emerge FC reserves the right to take legal action as deemed appropriate and necessary.

Acceptance of Terms and Conditions

  • By enrolling with and becoming a member of Emerge FC, parents/carers, children and young people agree to abide by these Terms & Conditions, which can and will be updated and revised when needed.

Thank you - Emerge FC